FAQ

Find quick and easy answers to frequently asked questions (FAQs) about our services and products. Get the information you need right here.

Products

What applications do beard oils offer?

Beard oil serves multiple purposes in maintaining both the beard and the skin beneath it.

Moisturization: Beard oil is typically rich in natural oils such as jojoba oil, argan oil, or almond oil, which can penetrate deeply into the beard and the skin to provide moisture. Through regular application, it helps reduce dryness, making the beard softer and more manageable.

Beard Styling: Beard oil can also be used to shape the beard and tame unruly hairs. It helps reduce frizz and gives the beard a smooth, groomed appearance.

Skin Care: Regular application of beard oil can help in caring for and protecting the skin underneath the beard. The natural oils in beard oil can help reduce dryness, itchiness, and dandruff. They also have soothing properties that can alleviate redness or irritation.

Overall, beard oil offers a versatile solution for caring for both the beard and the skin underneath by providing moisture, supporting styling, soothing the skin, and leaving a pleasant fragrance.

What applications do shampoo bars offer?

Shampoo bars offer a variety of product applications to cleanse and care for the hair. Here are some common uses and how they contribute to hair care:

Cleansing: Shampoo bars effectively cleanse the hair by removing excess oil, dirt, and product buildup. The included surfactants provide thorough cleansing, while natural ingredients treat the hair gently.

Moisturizing: Many shampoo bars contain moisturizing ingredients such as shea butter, coconut oil, or aloe vera, which hydrate the hair and protect it from dryness. This helps repair brittle and damaged hair, leaving it feeling smooth.

Strengthening: Some shampoo bars contain proteins and vitamins that can help strengthen the hair and improve its structure. This can reduce hair breakage and split ends, making the hair more resilient to external stressors.

Natural Ingredients: Many shampoo bars use natural ingredients and are free from synthetic chemicals like sulfates, parabens, and silicones. This can be particularly beneficial for people with sensitive scalps or allergies to certain chemicals.

Environmentally Friendly: Shampoo bars are typically more environmentally friendly than traditional liquid shampoos because they require less packaging material and are often available in recyclable or biodegradable packaging. This helps reduce plastic waste and minimize environmental impact.

Overall, shampoo bars provide an effective and environmentally friendly way to cleanse, nourish, and strengthen the hair, while prioritizing natural ingredients and minimizing environmental harm.

How to Use Beard Oil?

To ensure optimal application, we recommend applying a few drops of our beard oil to the palm of your hand and gently massaging it into your beard or face. By using circular motions, you can ensure that the beard oil is evenly distributed and penetrates deeply into the skin or beard. This allows for effective care and moisturization, promoting a healthy-looking beard and smooth skin.

How to Use Shampoo Bar?

For best results, start by thoroughly wetting your hair with water until it's completely saturated. Then, take our shampoo bar and apply it directly to the wet hair. Gently massage the bar into your hair and scalp to create a rich lather. Allow the shampoo to sit for a brief period to let its cleansing and nourishing properties work effectively. Next, rinse your hair thoroughly until the water runs clear. This will ensure that you remove any residue and impurities while leaving your hair refreshed and revitalized.

What ingredients do I find in Mayfair Beard Oil?

INCI: Jojoba (Simmondsia Chinensis), Macadamia (Macadamia Ternifolia), Argan (Argania Spinosa), Natural Vitamin E (Triticum Vulgare), Cacay (Caryodendron Orionocense), Pomegranate (Punica Granatum), Perfume (Parfum), Eugenol, Linalool, Benzyl Alcohol, Limonene, Benzyl Benzoate, Geraniol, Coumarin, Citral

What ingredients do I find in the Shampoo Bar?

INCI: Sodium Cocoyl Isethionate, Cocos Nucifera (Coconut) Oil, Sodium Coco-Sulfate, Glyceryl Stearate, Stearic Acid, Macadamia Ternifolia Seed Oil, Theobroma Cacao Seed Butter, Glycerin, Behentrimonium Methosulfate, Cetyl Alcohol, Helianthus Annuus (Sunflower) Seed Oil, Yucca Schidigera Leaf/Root/Stem Extract, Hydrogenated Vegetable Oil, Calendula Officinalis Flower Extract, Coffea Arabica Seed Oil, Rosmarinus Officinalis Leaf Oil, Benzyl Alcohol, Charcoal Powder, Mentha Piperita Oil, Butylene glycol, Aqua, Salicylic Acid, Limonene*, Sorbic Acid, Sodium Benzoate. *Naturally occurring in essential oils

Which allergens are contained in Mayfair Beard Oil?

See ingredients/ INCI

Which allergens are contained in the Shampoo Bar?

See ingredients/ INCI

What does the production process for our beard oil look like?

Selecting the best raw materials: Before we procure the ingredients, we select the best raw materials. We evaluate various suppliers and choose only the highest quality carrier oils (e.g., jojoba oil, argan oil) and perfume oils.

Mixing the ingredients: In clean, sterile containers, we blend the carrier oils and perfume oils according to our specific recipe. Our mixing tanks ensure that the oils are evenly distributed.

Filtering: We filter the mixture to remove impurities and obtain a clear, pure liquid.

Bottling: We fill the finished beard oil into bottles. This is often done automatically with machines that fill the bottles quickly and accurately.

Packaging: We seal, label, and package the filled bottles into cartons, making them easy to transport.

Quality control: Throughout the entire process, we conduct several checks to ensure that the beard oil meets our quality standards. Samples are taken and tested to guarantee the correct composition and purity.

What does the production process for our shampoo bar look like?

Selecting the best raw materials: Before we procure the ingredients, we choose the best raw materials. We evaluate various suppliers and select only the highest quality ingredients, such as plant oils, butters, and essential oils.

Preparing the ingredients: The raw materials are weighed and prepared. Solid ingredients are crushed or melted, and liquid ingredients are measured.

Mixing the ingredients: In clean, sterile containers, we combine the solid and liquid ingredients. Our mixing machines ensure everything is well blended.

Molding: The finished mixture is poured into molds to form the shampoo bars. This often involves special machines that fill the molds quickly and precisely.

Cooling and hardening: The molded shampoo bars need to cool and harden. This can take several hours to a day.

Packaging: Once the shampoo bars are fully hardened, we remove them from the molds, inspect them, and package them in eco-friendly packaging.

Quality control: Throughout the entire process, we conduct several checks to ensure the shampoo bars meet our quality standards. Samples are taken and tested to guarantee the correct composition and quality.

Shipping

How does shipping work?

Please have a look here.

When will I receive my order?

Please have a look here.

What do I do if I never received my order?

We only send tracked shipments. In the unlikely event that a parcel does not arrive, we will gladly provide a replacement. Please contact us via email atinfo@wellwoodlondon.com.

Returns & Refunds

How do I make changes to an order I’ve already placed?

If you have any questions, concerns, or need assistance, please don't hesitate to reach out to us. You can contact us via email at info@wellwoodlondon.com. Our team is here to help and will respond to your inquiry as soon as possible.

What is our return policy?

Please have a look here.

What do I do if I receive a defective order?

Upon receiving your order, please inspect it immediately. If the item is defective, damaged, or incorrect, contact us right away at info@wellwoodlondon.com so we can assess the issue and resolve it promptly.

Company

How do I contact your company if my question isn’t answered here?

If you have any questions, concerns, or need assistance, please don't hesitate to reach out to us. We welcome any feedback, suggestions, or special requests you may have. Contact us via email at info@wellwoodlondon.com. Our team is here to help and will respond to your inquiry as soon as possible.

What is the company history of Wellwood London LTD?

Take a look at our blog. You'll find the answer here.

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